Privacy Policy

By using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy. We strongly encourage you to read the Privacy Policy to understand how we collect, use, and protect your information while providing our services. The Privacy Policy is incorporated into these Terms of Service by reference.

Introduction

Welcome to PenguCraft.net. By accessing our Minecraft server and website, you agree to be bound by these Terms of Service ("ToS"), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

Purchases

- Payment Methods: Users can make purchases through various payment methods offered on our site.
- Third-Party Transactions: For purchases made through third-party companies (e.g., Stripe), the terms and conditions of the third-party service provider will apply.
- Receipts: A receipt will be provided on the thank-you page following any purchase.

Refunds and Cancellations

- Refund Policy: Users are eligible for a refund within 14 days of their purchase, subject to the conditions outlined herein.
- Non-Refundable Circumstances: If a user is banned from the Minecraft server for violating our rules, and the 14-day refund period has lapsed, the purchase is non-refundable.
- Server Downtime: Users acknowledge that the server network may occasionally be offline for maintenance or other reasons, and this does not qualify for a refund.
- Permanent Closure: In the event of a permanent shutdown of our servers, users will not be eligible for a refund.

Limitation of Liability

PenguCraft.net will not be liable for any losses or damages arising from the use of our server or website, including but not limited to data loss, lost profits, or server downtime.

Governing Law and Jurisdiction

Any disputes arising out of or related to these ToS will be governed by the laws of the country/state in which the seller is located. All legal proceedings shall be conducted in the designated courts of the seller's location.

Amendments

We reserve the right to modify these Terms at any time, in our sole discretion, and without prior notice. By continuing to use our Services after such modifications, you agree to be bound by the modified Terms. If you have any questions or concerns about these Terms of Service, please contact us.